30-Day Satisfaction Guarantee We stand behind everything we do and want you to be completely satisfied with the final product and service you receive from Posterity. If you are unsatisfied with our product or service, please contact us within 30 days of your purchase and we will review your request. If you have utilized services such as attorney support, concierge, notary, or deeds, we reserve the right to withhold a portion of the purchase price to cover the costs of providing you exceptional service.